thesis on quality assurance

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Quality Assurance in Higher Education: A Review of the Literature

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Higher Learning Research Communications

Laura Schindler

The aim of this paper is to provide a synthesis of the literature on defining quality in the context of higher education. In our search for relevant literature, we intentionally cast a wide net, beginning with a broad search in Google Scholar followed by a narrower search in educational databases, including Academic Search Complete, Education Research Complete, Education Resources Information Center (ERIC), and SAGE Premier. We identified both peer-reviewed journal articles and publications from professional organizations, such as the International Organization for Standardization. We begin the paper with a discussion of the existing challenges and strategies for defining quality. Next, we provide a conceptual model of quality based on our review of the literature. Finally, we examine some considerations for defining quality assurance.

Studies in Educational Evaluation

Peter Cuttance

evalsup colloque

Quality in Higher Education was established in the early years of the quality revolution and has published 529 articles in the 21 annual volumes up to and including 2015. The journal was entitled quality in higher education to enable a focus on all aspects of higher education quality rather than just quality assurance. However, quality assurance issues loom large in the pages of the journal and about a quarter of all articles addressed external quality assurance. Nonetheless, throughout its history, Quality in Higher Education has avoided articles that primarily set out national quality assurance processes, preferring instead studies that explore the nature, impact of quality assurance or comparative studies. In similar vein, the journal tends not to publish studies based on a single institution unless they act as case study illustrations of wider internationally relevant concerns. From the outset the journal has been an international forum and contributions have come from North and South America, Australasia, Central and SouthEast Asia, Western Europe, Scandinavia, Central and Eastern Europe, the Middle East and Gulf States, Africa and the Asian sub-continent. Naturally, many articles give a perspective from the authors' own countries but they are selected on the basis of their generalisability. The articles have ranged from conceptual and pragmatic enquiries into the nature of quality in higher education through explorations of quality assurance systems to the impact of they have on student learning. This paper explores what has been learned from these three million words. Four things stand out: the monolithic approach to quality assurance; the failure to adequately explore impact of quality assurance; the dissonance between bureaucratic assurance processes and student learning; the cynicism of academics about the efficacy and value of assurance processes. In addition, two other recurrent issues are not explored here. They are, first, the perennial debate about accountability and improvement, which has been analysed widely not just in the journal but elsewhere and the issues are well rehearsed and need no repeating except to say that in quality assurance processes accountability has rather overwhelmed improvement. Second, is the highjacking of the conceptualisation of quality education by quality assurance: the notion of intrinsic quality has been engulfed by quality assurance to the extent that quality has come to mean the processes by which quality is assured rather than the essential quality of the higher education provision. The monolithic approach to quality assurance Broadly speaking there are four ways of undertaking quality assurance: audit, accreditation, assessment/inspection and external examination/national examination. The journal has attracted very little by way of commentary on assessment or inspection (Cook,

Higher Education Quarterly

Robin Middlehurst

This paper discusses the barriers and opportunitites facing higher education when assessing the usefulness of ‘quality as an organising principle’ for institutions. Four general definitions of quality are identified alongside a number of operational dimensions of quality. Both internal and external pressures towards quality of performance and service are outlined. Private sector and higher education quality systems are examined, and conclusions are drawn which emphasize the challenges ahead for leaders of higher education institutions.

A study on the relationship between the Fundamental Values of Higher Education and Quality Assurance

Liviu Matei , Milica Popovic

The study looks at the use of quality assurance (QA) tools to safeguard the Fundamental Values of Higher Education in the European Higher Education Area, namely institutional autonomy, academic freedom and integrity, participation of students and staff in higher, education governance, and public responsibility for and of higher education. This list of Fundamental Values was put forward in the EHEA Ministerial Communiqué adopted on November 19, 2020. On the same occasion, the ministerial delegations of the 49 EHEA countries adopted a Statement on Academic Freedom, which can be seen as an attempt to establish a common conceptual reference for academic freedom in Europe, framed as a fundamental value, rather than a legal right, regulatory principle or governance norm.

Duane Green

This book reflects some of the debate following publication of the 1991 Further and Higher Education Bill, and it also draws on preliminary findings of a national research project funded by a partnership of government, business, and higher education that was designed to develop and test quality assessment methods. Chapters are organized in three sections: "What Is Quality in Higher Education?"; "Models from Within British Higher Education"; and "Models from Beyond British Higher Education." Chapter titles are: (1) "What Is Quality in Higher Education? Concepts, Policy and Practice" (Diana Green); (2) "Quality in Higher Education: A Funding Council Perspective" (William H. Stubbs); (3) "Defining and Measuring the Quality of Teaching" (Baroness Pauline Perry); (4) "Inspecting Quality in the Classroom: An HMI Perspective" (Terry Melia); (5) "Quality Audit in the Universities" (Carole Webb); (6) "Qualit...

Peter J Wells , Jamil Salmi

The International Quality Principles (May 2015) were elaborated by the USA Council for Higher Education Accreditation’ International Quality Group (CIQG) as a single set of international standards for academic quality in higher education with the hope that these seven succinct principles would be a useful point of reference for many around the world who are looking for clear and straightforward holistic statements of the elements of quality. The primary purpose of the principles is to develop a common understanding of quality by creating a framework that can be used at national, regional and international levels. The principles are addressed to various audiences: academics, students, employers, government, quality assurance and accreditation organizations and the public at large. They also highlight issues of quality and accountability, especially that our understanding of quality must respond to changes in higher education. Their intent is to inspire an ongoing quest for effectiveness and excellence. To further the quality dialogue around the principles, CIQG commissioned essays on each of the seven principles from authors in different parts of the world. This volume presents the principles and the accompanying essays. The papers seek to extend the internationally shared understanding of quality embodied in the principles by an analysis of the meaning and challenges associated with each as well as identification of issues raised by their implementation.

Ochei, Ailemen Ikpefan

While the provision of higher education is becoming ever diversified, increased mobility among professionals requires greater standardization among qualifications so that they can be assessed by national authorities for decisions relating to recognition. New methods to assess qualifications are also needed to combat the academic fraud that accompanies diversification of higher education. While national authorities may lack the competence to make judgments about the quality of academic programmes and institutions, there is little comparability of standards when academic institutions are both providers and judges of their own services. For this reason, external quality assurance is most commonly organized through the creation of independent administrative structures, i.e agencies that commonly function as professional buffer organizations between public authorities and higher education institutions. To meet with dynamics of change, new methods of quality assurance such as accreditation systems have become a concern in higher education and will be emphasize in this paper.

Research and Development in Higher Education: Quality Conversations Vol. 25 July, 2002,

Trudi Cooper

Concepts of quality and methods of measurement appropriate to commercial settings have been applied to higher education without adequate consideration of their applicability. One result has been inconsistency between the desired outcomes of quality assurance, explicit philosophical choices about the concept of quality and the choice of methods to demonstrate quality. Within the commercial context where the concept of quality assurance originated, the concept of quality is referenced variously to features of the product, customer satisfaction, the fitness of the product for its intended purpose, the process of production of the product, or the culture of the organisation. An exploration of the relationship between different concepts of quality, and the purposes of quality assurance and quality improvement requires discussion of how concepts such as 'customer', 'product', 'intended purpose', apply in the context of higher education. The purpose of the paper is to clarify these relationships and develop a framework that will make explicit the different identifiable positions on 'quality' in higher education and describe the relationship between alternative definitions and key issues for the philosophy of education such as the nature of the relationship between students and the university, the purpose of higher education and how academic standards for degrees should be established. The paper concludes by indicating how this approach may be used to aid the process of designing and improving quality assurance and quality improvement processes.

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“ The Mechanism of Thesis Quality Assurance and control” A case study in the Middle East

• Journal of Quality Assurance Vol,(4),(No(8)):PP117-145.
• Vol,(4),(No(8)):PP117-145.

• An-Najah National University

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Developing a framework to enhance the operation of quality assurance in Saudi Arabia’s higher education: educational management and e-management perspectives

Alholiby, Mossab Saud (2018) Developing a framework to enhance the operation of quality assurance in Saudi Arabia’s higher education: educational management and e-management perspectives. PhD thesis, University of Glasgow.

This research aimed to develop a framework to enhance the operation of quality assurance in Saudi Arabia’s higher education institutions, through exploring stakeholders' perspectives, considering educational management and the potential of e-management.

In looking to generate an insight into the reality of QA practice towards developing a heuristic enhancement framework, a case study methodology consisting of both qualitative and quantitative data collection methods was employed. In the initial stage, a scoping study was employed to explore the main issues surrounding the operation of QA by conducting 10 interviews with elite stockholders. For the main study, interviews, focus groups and a questionnaire were employed to gather data simultaneously. There were 23 participants in interviews, 9 in focus groups and 301 responders to a questionnaire. Qualitative data were analysed based on thematic analysis, descriptive statistics were applied to the quantitative data making use of the SPSS statistical package. Data were analysed separately and then integrated and compared in the process of interpretation of the overall results.

This case study found that participants from all levels of the institution agreed that QA requirements are a primary part of academic commitments. The results showed that stakeholders are willing to engage in the QA operations at an individual level. However, not all faculty members accepted the changes resulting from a systematic QA approach. There are those who support and engage effectively and those who reject the idea because of uncertainty or lack of a clear understanding of QA. This study has identified that the largest group of stakeholders actively participating in QA operations is made up of QA staff, followed by administrative and faculty staff. In addition, the study found that stakeholders with experience in QA participate significantly more than others. The study noticed a disparity between the engagement of stakeholders at older long established colleges and new ones. Several factors driving this trend emerged, such as the work environment, availability of support from senior management, availability of human and financial support, and the extent of understanding of QAP. The study discovered a wide range of evidence indicating significant difficulties in relation to the participation of stakeholders in the QA operations, due to a number of common challenges; such as management issues, individual attitudes, staff development, incentives and external factors. The study indicated that the relationship between QA operation and e-management in the university is limited or unclear. In terms of the positive perception of participants toward the potential of e-management in the operation of QA, the results indicated that e-management could provide essential solutions to a number of challenges confronting stakeholders in QA operations. Five potential areas in which e-management could help in QA operations were outlined: administration, operation, information management, control and evaluation and support. However, the study revealed several potential challenges that could confront higher education institutions in taking full advantage of e-management in the operation of QA, namely, management aspects, stakeholders, and technical issues.

The study has proposed a heuristic framework to enhance the operation of QA and to tackle the issues that arose over the course of the research. The framework’s development is grounded in the literature across three disciplines (Change, QA and e-management), and in the perspectives of stakeholders involved in the actual operation of QA. This framework considers seven main areas: leadership, stakeholders, QAP, staff development, rewards and incentives, e-management and external factors. The study proposes a framework with the intention of providing guidance and insight for higher education policy and decision makers, academic leaders in Saudi HEIs, and for HEIs throughout the region.

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Quality Assurance in Risk Management

This thesis investigated the inherent relationship quality assurance has with risk management processes, specifically focused on the construction industry perception of risk and uncertainty. On the evidence gathered, there is currently a lack of awareness and knowledge about quality assurance in risk management as a means of creating reliable risk analyses in the New Zealand construction industry. Risk assessments reported by those project managers who were interviewed were not representative of what eventually happened in the projects they managed.

A triangulation research approach was adopted, where a literature analysis, a case study and a survey were used in critical analysis of the relationship between quality assurance, risk, and uncertainty as revealed in the research background chapter. The three methods scrutinise this relationship in different ways and eventually addressed all the research questions posed.

A literature analysis was undertaken to establish the perception and definition of the terms risk and uncertainty before the standards and processes to quantify uncertainty were scrutinised in further detail. This allowed understanding of current concerns to be realised, so these could be tested in the thesis.

A case study of a real-life New Zealand construction project was analysed in specific detail ensuring the literature analysis and the survey were grounded in current industry practice. The aim of this case study analysis was to understand the behaviour of people in the industry in comparison to how they are said to perform in the literature. The case study analysis essentially identified the existence of uncertainty in a project and attempted to understand how uncertainties are being controlled.

An online Qualtrics survey was used to further test the perception and processes used for uncertainty management in the industry. The results showed that the New Zealand construction industry does not typically understand the difference between risk and uncertainty on their own. Technique use proved to be comprehensive with quantification of uncertainty occurring through formal techniques whether purposeful or not. The participants noted that complexity and lack of knowledge were the reasons behind the lack of understanding and that the existence of simple processes or formulas could enable the increase of reliable risk analyses in the construction industry.

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Quality assurance factors that affect delivery of quality education: a focus on private higher education institutions in malawi.

The contribution of quality assurance systems is critical to the delivery of quality higher education in higher education institutions. Malawi has experienced a growing demand for higher education   resulting in rapid growth of private universities in recent years; calling for checking on quality of education and quality assurance systems. This study was guided by four research questions, which focused on quality assurance elements that contribute to provision of quality education. The aim of this study was to explore how quality assurance systems affect quality of education in private universities in the city of Lilongwe in Malawi. The research used mixed research methods that included both qualitative and quantitative research methods in data collection and analysis. The sample size for the interviews was 30 respondents while the sample size for survey questionnaires was 70. Data was collected from students, lecturers and members of senior management from three private universities.

The analysis of qualitative and quantitative data obtained from both the interviews and surveys was carried out using thematic content analysis and SPSS respectively. The main findings of both surveys and interviews indicated that Quality Assurance Systems were not well established in the universities under study and that there were gaps related to infrastructure, quality of teaching staff, learning and teaching resources and lack of stakeholder involvement in private universities quality enhancement. The study further established that leadership in the three selected private university institutions had deficiencies in resource mobilization strategies hence there were challenges with financial resources for the sustainability of their institutions.

The researcher recommends the strengthening of Internal Quality Assurance systems in order to improve issues of infrastructure, learning and teaching resources, leadership capacity and stakeholder involvement through the establishment of Quality Assurance Units, with designated directorates and involvement of stakeholders in quality enhancement activities. This study concludes that internal quality assurance factors are sufficient for improvement of quality education and attainment of accreditation status.

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79 Quality Assurance Essay Topic Ideas & Examples

🏆 best quality assurance topic ideas & essay examples, 📌 most interesting quality assurance topics to write about, 👍 good research topics about quality assurance.

• Quality Assurance Program and Its Importance This is because members of the staff are involved in quality improvement projects. The QA programs should evaluate the performance of staff.
• Quality Assurance System in Construction On the other hand, it is required to recognize and deal with the risk of loss of value with the same vigilance as has been shown in dealing with the other difficulties so far.
• Houston Methodist Hospital Quality Assurance Approaches The ultimate goal of the QA program is to ensure more people receive quality medical support. The program is used to resolve most of the discrepancies and issues affecting the organization.
• Quality Assurance in the Amazon Company The effectiveness with which the software has enabled delivery of services in the company explains why the company has been able to record exemplary performance over the years.
• The Subway Firm’s Quality Assurance Department The rationale behind the specified decision concerns the necessity to ensure that the crucial quality standards are met when offering products in a new setting and adjusting to the specific s of the Indian and […]
• Quality Assurance and Quality Control – Is There a Difference? In the case of failure detection within the adopted QA process during the QC inspection test, it is clear that there was an error in the QA process being used.
• Quality Assurance Plan: Aims and Process of Development The pandemic only exacerbates the situation: people get new mental problems supported by fear for their health and the health of loved people, forced self-isolation, and the horrific statistics of the spread of the virus.
• House Renovation and Quality Assurance Process The most appropriate approach, in this case, is the Crosby philosophy as it has all elements to provide the highest quality of house renovation.
• Quality Assurance Frameworks for Economic Statistics in Mongolia The rationale for choosing this country is the fact that the quality of Mongolian economic statistics is commonly questionable due to difficulties in collecting statistical data and imperfections in calculations.
• The Quality Assurance Council Audit Report Analysis One of the causes behind the issue of the liberal arts curriculum is the intention of the facility management to promote professional training.
• Healthcare Quality Assurance The article discusses the results of research studies conducted by a variety of specialists in the area of public health service including medical doctors, academic specialists, and theorists.
• Cubic Applications Inc.’s Quality Assurance In the ruling, WCJ observed that the injury occurred in the course and context of employment in Cubic Applications Inc, and thus, deserve compensation.
• Quality Assurance Programme: Descrabtion To this end, it will seek to discuss what ‘never event’ is, the discussions on the type of ‘never events’ that occurred at the meeting, a description of how to address the staff immediately in […]
• Veterans Affairs Medical Center: Quality Assurance It is important to note that the nursing department is a reflection of the overall organizational structure of the hospital. The main aim of this is to improve the standards of quality of a service […]
• Concept and Issues Behind Flight Operation Quality Assurance In conclusion, the FOQA program ensures aviation safety through the acquisition of aggregate flight data and specialized analysis to identify unsafe aviation trends early.
• Implementing Quality Assurance on Building Projects Some things that are evaluated by the auditors can lead to the achievement of positive outcomes by the implementation of these quality assurance systems.
• Tools and Practices in Long-Term Care Quality Assurance One of the key strengths of the QI plan of the facility is that it is a plan that is being undertaken by all the facility’s employees.
• Providers’ Role in Quality Assurance in Breast Cancer Screening In order to ensure the quality assurance of mammography, the providers involved in the procedure need to be aware of the roles they ought to play.
• Quality Assurance in the Managed Care of Chronic Conditions The differences in the nature of health conditions in terms of the type of illness, care required, support and costs determine the quality of managed care when assessed on the perspective of different health conditions.
• Quality Assurance in Managed Mental and Behavioral Health The quality of human services are based on the experiences of the patients in the organization with concerns for evaluation of communication, nursing care, the general condition of the hospital, the urgency of services and […]
• Quality Assurance Policies & Procedures: Quality Concepts The actual process of visual inspection, which could also include the verification methods, includes the checking of the seam and stitching, the stitching of the pockets, and the evenness of the seam.
• Aircraft Maintenance and Quality Assurance In particular, the organization manager must ensure that there is compliance with the aircraft maintenance program as outline in the CASR laws of practice.
• Remington Hotel: Quality Assurance It is important for this hotel to provide high quality services to the customers since it is the quality of the services that will either draw the customers to the hotel or drive them away.
• Empowering Customers and Quality Assurance in Europe I will carry out my study in the United Kingdom and Eastern Europe whereby the old, young, children, parents, able, and disabled people will be involved in the study.
• Royal Berkshire Fire and Rescue Service’s Quality Assurance This research seeks to explore the quality standard and also review several quality assurance systems applied by the Royal Berkshire Fire and Rescue Service.
• Quality Assurance and Quality Management Methods To begin with, the Total Quality Management approach focuses on the best cultural practices and organizational behaviors that have the potential to improve the level of performance.
• Quality Assurance Programs in Healthcare Settings Many patients evaluate the quality of health services based on the level of safety during treatment and the potential to improve wellbeing after treatment.
• Somerset Rural Youth Project – Quality Assurance Given that, the SRYP mainly concerns testing and innovation, the staffs use a variety of strategies to reach out to the Somerset youths and deliver appropriate services.
• Quality Assurance Differences According to the information provided on the official site of Chris Jensen, the nursing home aims at providing treatment that concentrates on self-respect, competences, and rights of every individual. The mission of the Cerenity Senior […]
• Standards and Quality Assurance Standards The precise and clear definitions of the characteristics of a particular product quantity always tend to amass the consumers loyalty and faith with respect to enterprise, trade and economic ventures within the entrepreneurial purlieu.
• Quality Assurance Standards and Business Excellence Models These are the standards that have been set by the government to ensure that the safety, health and the rights of consumers are guaranteed.
• Quality Assurance in Saudi Arabia The management should embrace the culture of quality management in order to be competitive in the market and meet the standards set by the government so that the firm may manage competition that is in […]
• Quality Assurance at Shropshire Fire and Rescue Service Likewise, fire and rescue services, in tandem to the spirit of cooperation with the entire government directive and the need to offer unrivalled safety and quality services, have embraced the marvel that is modern technology.
• Quality Assurance Analysis of Cleveland Fire Brigade The purpose of this study is to check and validate the quality of the services and the wholesome performance of one of the fire brigade companies.
• Food Safety And Quality Assurance Key Drivers Of Competitiveness
• Customer Satisfaction and Quality Assurance
• Quality Assurance Activities Used In a Digital Radiography Department
• Need For Quality Assurance In Investment Banking Marketing
• Implications for the Role of Retailers in Quality Assurance
• Quality Assurance, Metrics, and Improving Standards in Rectal Cancer Surgery in the United States
• Managing the Online Learning Revolution in an MBA course: Quality Assurance through Strategic Development
• Automated Pharmacy Databases and Behavioral Health Care Quality Assurance
• How Quality Assurance Standards Relate To Performance
• Government Versus Private Quality Assurance For Australian Food Exports
• Implementing and Using Quality Assurance
• From Rhetoric towards Reality: Quality Assurance in Indian Higher Education
• Quality Assurance and its Application in Hospital Laboratories
• Kaizen, Quality Assurance, and the Philosophy of Masaaki Imai
• The Characteristics and Benefits of the Quality Assurance Process in Medical Services
• Quality Assurance Was Born Out Of A Need From The Defence
• Quality Assurance and the Home Market Effect
• The Development, Implementation, Monitoring and Evaluation of a Quality Assurance System Supporting Continuous Improvement
• Management System Internal Quality Assurance Higher Education
• Cost Effective Quality Assurance Management
• Understand the Context and Principles of Internal Quality Assurance
• Risk Management For The Hospital ‘s Quality Assurance Program
• Internal Assessment and Quality Assurance: Comparing Types of Feedback
• Theory: Management and Quality Assurance Standards
• Quality Assurance Programs Serve For Regulating Authorities
• Quality Improvement And Quality Assurance In The Organisation
• Software Testing and Quality Assurance: Theory and Practice
• Analyse The Quality Improvement And Quality Assurance
• Private Incentives for Adopting Food Safety and Quality Assurance
• Understanding Quality Assurance And Standardisation Procedures
• Quality Assurance and Effectiveness in Health Care: An Overview
• The Quality Assurance For The Open Source E-Business Solutions
• Quality Assurance and Quality Improvement in Education
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IvyPanda. (2024, March 1). 79 Quality Assurance Essay Topic Ideas & Examples. https://ivypanda.com/essays/topic/quality-assurance-essay-topics/

"79 Quality Assurance Essay Topic Ideas & Examples." IvyPanda , 1 Mar. 2024, ivypanda.com/essays/topic/quality-assurance-essay-topics/.

IvyPanda . (2024) '79 Quality Assurance Essay Topic Ideas & Examples'. 1 March.

IvyPanda . 2024. "79 Quality Assurance Essay Topic Ideas & Examples." March 1, 2024. https://ivypanda.com/essays/topic/quality-assurance-essay-topics/.

1. IvyPanda . "79 Quality Assurance Essay Topic Ideas & Examples." March 1, 2024. https://ivypanda.com/essays/topic/quality-assurance-essay-topics/.

Bibliography

IvyPanda . "79 Quality Assurance Essay Topic Ideas & Examples." March 1, 2024. https://ivypanda.com/essays/topic/quality-assurance-essay-topics/.

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• Aug 21 – PhD Thesis Defence – Alicia Martin

Tuesday, August 13, 2024 | By jtitone

Doctoral thesis defence in Physics

Alicia Martin, a Doctor of Philosophy candidate in the Department of Physics, will defend her thesis titled “Monte Carlo Validation of Dose, Quality Assurance Protocols and Shielding in Radiation Therapy” on Wednesday, Aug. 21 at 1 p.m., in Plaza building room 600F.

The examination committee includes Brian Roy, Chair; Thad Harroun, Supervisor; Kevin Ross Diamond, External Examiner (McMaster University); Shahryar Rahnamayan, Internal External Examiner, and Kirill Samokhin and Edward Sternin, Committee Members.

Tags: FMS , Physics , Thesis defence Categories: Events

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• Aug 19 – Master of Science Project Presentation – Samiha Tasmin
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• July 23 – PhD Thesis Defence – Gregory Foran
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• May 31 – Master of Science Thesis Defence – Pierre Simiganoschi
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• May 16 – Master of Science Thesis Defence – Georgina Louise Gardner

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